FREE shipping over $125! Most orders ship same or next day.
Skip to content

Shop Manager

Full Time  |  Occoquan, Virginia

We are excited to announce the hiring of a full-time Shop Manager for Hitchcock Paper Co.! We are an independently owned boutique stationery shop in historic Occoquan, Virginia. Visit hitchcockpaper.com to learn more about our style and the products we sell.

This position is roughly 40 hours per week and can be Monday-Friday or Tuesday-Saturday based on the final applicants preference. If Monday-Friday, please note that occasional weekend or evening work are required, mostly during our large town festivals (twice a year) or sporadic special events (occasional customer happy hours, #shopsmall Saturday, etc). Reports directly to the owner who oversees the shop and our small design studio, also in Occoquan.

Regular job duties include:

  • Managing Product Intake: Checking packages thoroughly, accepting them into system, printing or scanning in barcodes, and stocking shelves/backstock as needed. Weighing in on new product ideas. Possible buying/shop trips with the owner to NY for new products.
  • Product Merchandizing: Overseeing window displays and general shop merchandizing and product placement.
  • Product Entry: Entering new products into our system (Shopify), with accurate titles, tags, descriptions, and photos.
  • In Shop Sales: Welcoming customers and assisting them with finding items or offering suggestions on products, checking out customers via digital point-of-sale system.
  • Online SalesProcessing online orders by locating purchased products, packaging them carefully, and prepping for shipment or pick up, on the same or next day as the order is placed.
  • Maintaining the Shop: Restocking products when they become low, plus general straightening and light cleaning around shop.
  • Staff Management: Training new part-time staff, communicating ongoing or special projects for the Sales Associate team to work on. Coordinating with the owner on various shop matters and ideas for keeping things running smoothly.

Required skills:

  • 2-5 years retail experience.
  • We require experience with Word/Excel type programs (we use Google Docs/Sheets). Knowledge of Shopfiy is a plus, but we will train on that.
  • Excellent customer service - comfortably talking with and assisting people is a big part of the job.
  • Dependability is key. This is a small shop and shifts only have 1-3 people on at a time.
  • Ability to work independently and adapt to frequent changes (retail is a fluid environment where things change on a daily basis).
  • Basic math skills (counting register, inventory adjustments, etc).
  • Ability to work in a fast paced environment. As a small shop, the vibe can go from quiet/solitary work to a dozen people shopping in a matter of minutes.

Helpful, but not required skills:

  • Experience managing staff.
  • Appreciation of paper and stationery products.
  • Other language skills (in addition to English) - Spanish, ASL, etc.
  • Graphic design skills (we have a dedicated design studio that manages social media and design, but assistance with chalkboard signs and/or shop signage/displays is always helpful!).

Staff benefits:

  • Paid time off
  • Health benefits
  • 30% store discount
  • Discounts on custom/personalized products
  • Free access to staff-taught workshops/classes

Salary: $20/hour + overtime and benefits

Hitchcock Paper Co. is a women-owned, equal opportunity employer and encourages applicants of every gender, race, nationality, background, and ability. Military spouses are encouraged to apply.

--------------

To apply, send your resume to Sarah Hitchcock Burzio, Owner & Chief Creative Officer at sarah@hitchcockcreative.com. Phone calls and walk in applicants are not accepted.

Availability